Our award winning two-man, white glove home delivery service delivers exceptional service levels which set us apart from the crowd.
With the multichannel revolution, retailers need to deliver a consistent brand experience across all channels - in store, online and delivery to customers at home. Wincanton provides both dedicated and collaborative home delivery solutions for retailers across a range of categories including furniture, home accessories, kitchens and bathrooms.
Our expert teams will handle your goods with the care they deserve to ensure they arrive at your customers home in pristine condition and provide a seamless customer experience. We offer our customers services such as a white glove, two-man delivery, furniture deliveries six days a week within a two hour delivery window, unpacking and installing, returns management and customer satisfaction surveys plus much more.
Wincanton has developed a complete suite of home delivery solutions, including a robust IT platform, a flexible delivery service and an unparalleled focus on customer satisfaction. Our service provides exceptional levels of service to our retail customers across all a range of products including furniture, home accessories, kitchens and bathrooms.
Complete supply chain logistics for retailers of fashion, health and beauty products, lifestyle and leisure, and consumer electronics.
Working across the grocery industry, with both the major retailers and manufacturers, we are perfectly positioned to facilitate collaboration between the two.
Put simply, our ambition is to be recognised as the best in our chosen markets, with a reputation for delivering service excellence and value to our customers every day. Through our experience, we know that every logistics solution is different. We work closely with our customers to understand their markets so that we can tailor solutions that fit their specific requirements and suit their brand.
We help our people to support our customers by delivering the highest standards in safety. Our priority is to safeguard the well-being of our people, our customers and the wider public through ongoing health and safety education at every level of the business.
Wincanton has gained considerable expertise of transferring multiple sites across complex geographies and built excellent relationships with a number of trade unions. We use a tried and tested approach to TUPE, which ensures colleagues are transferred with respect and integrity, supported by an open communication process.
Our transformation success is built on the tight integration between all of the teams involved in the change: change management, technology, operations, commercial and HR, allied to robust methodology.